Terms of Service

Welcome to Kura Kura Beach Bali. By accessing and using our website or booking our services, you agree to the following terms and conditions. Please read them carefully.


1. General Conditions

  • These Terms apply to all users of our website and guests of our accommodation.

  • By using our services, you confirm that you are at least 18 years old or have permission from a legal guardian.

  • We reserve the right to refuse service to anyone for any reason at any time.


2. Bookings and Payments

  • All reservations must be confirmed via our official booking platform, email, or WhatsApp.

  • A deposit or full payment may be required at the time of booking, depending on the room type or seasonal policy.

  • Accepted payment methods include credit card, bank transfer, and selected e-wallets.

  • Prices are stated in IDR (Indonesian Rupiah) and include applicable government taxes unless stated otherwise.


3. Check-In and Check-Out

  • Check-in time: 2:00 PM

  • Check-out time: 12:00 PM

  • Early check-in or late check-out is subject to availability and may incur an additional charge.


4. Cancellations and Refunds

  • Cancellations must be made in writing via email or WhatsApp.

  • Free cancellation is available up to 7 days before arrival (unless stated otherwise in your booking).

  • Cancellations made less than 7 days before arrival may be charged 50–100% of the booking amount.

  • No-shows will be charged in full.


5. House Rules

  • Smoking is not allowed inside rooms or indoor common areas.

  • Pets are not allowed unless approved in advance.

  • Quiet hours are between 10:00 PM and 7:00 AM.

  • Guests are responsible for any damages caused during their stay.


6. Wellness and Activity Services

  • Participation in SUP yoga, tours, and other activities is voluntary and at your own risk.

  • Guests are required to inform staff of any health conditions or limitations.

  • Kura Kura Beach Bali is not liable for injury, loss, or damages that may occur during activities.


7. Liability Disclaimer

  • We strive to provide accurate and up-to-date information, but we do not guarantee that all content on our site is free from errors.

  • We are not responsible for any loss, delay, or damage caused by third-party services (e.g., transport providers, guides).

  • Guests are advised to secure travel insurance for personal coverage.


8. Privacy and Data Use

  • We respect your privacy and are committed to protecting your personal data.

  • Information collected during the booking process will only be used for communication and operational purposes.

  • We do not sell or share your data with third parties.


9. Changes to Terms

  • We may update these Terms at any time without prior notice.

  • Continued use of our services implies acceptance of any revisions.


10. Contact Us

For any questions about these Terms, please contact:
📧 [your email]
📱 [WhatsApp number]
📍 Kura Kura Beach Bali, [alamat lengkap]


 

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